Important: By using the 7e7 platform, you agree to this Privacy Policy. Your data is never sold to third parties.
7e7 is a trusted online gaming and betting platform built for Bangladeshi users. We believe protecting your personal data is not just a legal obligation — it is a core ethical commitment.
This Privacy Policy explains what data is collected while you use the 7e7 platform, how it is used, where it is stored, and how it is kept secure.
This policy applies to 7e7's website, mobile app, and all related services. For any questions or concerns, please reach out to our support team.
When you register an account or use our services on 7e7, we collect various types of information. This data falls into two main categories:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account management & communication |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Gaming history, betting records, login times | Service Improvement & Personalization |
Voluntarily provided information: Information you provide when you register, contact support, or complete a survey.
Automatically collected information: Information collected through cookies and tracking technologies during your use of the platform.
7e7 never stores your full payment card number or PIN. All payment information is processed in encrypted form at all times.
7e7 uses your data only for specific, legitimate purposes. The reasons we process your data include:
- Account management: To ensure secure registration, login, identity verification, and account protection.
- Payment Processing: To securely process deposits and withdrawals.
- Customer service: To resolve your issues and respond to your queries.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Service Improvement: To analyze user experience and improve the platform.
- Legal obligations: To meet regulatory requirements.
- Promotional Communications: To send you offers and updates with your consent.
You can unsubscribe from promotional emails and SMS at any time. However, transaction and security-related communications cannot be turned off.
7e7 stores your data on secure servers. How long your data is retained depends on its type and applicable legal requirements.
- Account information: Retained for up to 5 years after account closure.
- Transaction Records: A minimum of 7 years, as required by financial regulations.
- Cookies & log data: Up to 12 months.
- Support conversations: 2 years after the issue is resolved.
Once the retention period expires, your data is securely deleted or anonymized so that your identity can no longer be identified.
7e7 never sells your personal data. However, it may be shared with trusted third parties in certain specific circumstances:
- Payment Processors: Approved payment gateways including Mobile Banking, Nagad, and Rocket — used solely to process transactions.
- Verification Services: Licensed KYC service providers for identity and age verification.
- Technology Partners: Platform operation, hosting, and cybersecurity services.
- Legal authorities: Based on a valid court order or regulatory requirement.
All our third-party agreements include strict data protection clauses. They are not permitted to use your information for their own purposes.
All technology and payment partners of 7e7 are contractually bound to comply with international data protection standards.
The 7e7 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential cookies: To maintain login sessions and security — these cannot be disabled.
- Functional cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze platform usage — your consent is required.
- Marketing Cookies: To show you relevant offers — you may opt out at any time.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
7e7 uses industry-leading technology to protect your data. Our security layers include:
- 256-Bit SSL Encryption: All data transfers are fully encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & Intrusion Detection: Active monitoring to prevent cyber attacks.
- Regular Security Audits: Regular reviews conducted by third-party experts.
- Restricted access: Only authorized personnel have access to data on a need-to-know basis.
- Data Backup: Regular backups stored securely at offsite locations.
No platform can guarantee 100% security on the internet. However, 7e7 follows the highest protection standards and has a rapid incident response plan in place.
As a 7e7 platform user, you have the following rights over your personal data:
To exercise any of these rights, contact our support team. We will respond to your request within 30 days.
7e7 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.
If we are notified that we have inadvertently collected data from a minor, that data will be deleted immediately and the associated account will be closed.
If a parent suspects their child has created an account on 7e7, please contact us immediately at [email protected].
7e7 may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-platform notification.
Updated policies take effect from the date of publication. Continued use of the platform after any changes will be considered your acceptance of the revised policy.
We recommend visiting this page regularly. The "Last Updated" date will always be displayed at the top of the page.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
- Email: [email protected]
- Support: Via the platform's live chat, 24/7
- Response time: Typically within 24–48 hours
Your privacy matters deeply to us. Whatever the issue, we are always here to help.